---
title: "Icons Explained | Support | Joblogic®"
slug: "icons-explained"
description: "Discover the meaning and application of the range of icons used within the Joblogic platform and mobile app"
tags: ["visit status", "Job Status"]
updated: 2024-06-21T10:10:22Z
published: 2024-06-21T10:10:22Z
canonical: "support.joblogic.com/icons-explained"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.joblogic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Visit Status Icons

| Icons | Explained |
| --- | --- |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%201(68).png) | **Not Sent**: A new job has been created and allocated to an engineer, but not yet deployed to the app. |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/IMAGE%202.png) | **New**: The job has been deployed, but not yet received by the app. |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%203(51).png) | **Read**: The job has been deployed, and has now been received by the app. |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%204(42).png) | **Accepted**: The visit has been accepted by the engineer(s). They will begin to travel to the job in due course. |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%205(34).png) | **Travelling to a Job**: The assigned engineer(s) is currently travelling to the job. |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%206(37).png) | **On Site**: The assigned engineer(s) is now on-site and working on the job. |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%207(39).png) | **Job Completed**: All visits and related tasks have been marked as completed by the engineer(s). |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%208(31).png) | **Aborted**: The engineer(s) aborted their visit, with a reason. |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%209(27).png) | **Left Site**: The engineer(s) has marked the job as Left Site, meaning they have not yet completed the job but are no longer at the address |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%2010(26).png) | **Cancelled**: The visit has been cancelled by the back office. |
| ![](https://cdn.document360.io/7b0221a4-2cb1-462b-9b01-b03051eb7ca3/Images/Documentation/Image%2011(24).png) | **Rejected**: The visit has been rejected by the engineer(s) for a specific reason. |

## Related

- [Joblogic Guide](/joblogic-guide.md)
- [Planner Guide - Select All Options](/planner-guide-select-all-options.md)
- [Company Setup](/company-setup-guide.md)
- [Joblogic Mobile User Guide](/joblogic-mobile-user-guide.md)