Adding and Viewing Asset Thumbnails - The Back-office

Introduction

Joblogic provides a thumbnail image (smaller, concise, summary images) feature for assets logged within the system.

This user guide will detail how to add and view asset thumbnails within Joblogic’s back-office system.

Adding and Viewing Asset Thumbnails

To add a new asset thumbnail, navigate to Assets > All Assets > search and select the applicable asset > Notes.

The first picture added against the asset via the ‘Add Attachment’ button acts as the asset thumbnail.

This is indicated by the thumbnail icon.

The Thumbnail will then be viewable in various areas of the system such as the customer portal, the mobile application and against the asset within the back-office under the main details page.

Note: To change the thumbnail current items must be deleted from the attachments area and readded/ordered with the new thumbnail image being logged first.

Further Support

For further information or assistance with the above, contact our Support Team on 0800 326 5561 or email support@joblogic.com. Alternatively, our Customer Success Management team can be reached by emailing customersuccess@joblogic.com

Publishing Details

This document was written and produced by Joblogic’s Technical Writing team and was last updated on the date specified above. Be aware that the information provided may be subject to change following further updates on the matter becoming available or new releases within the system. Additionally, details within the guide may vary depending on your Joblogic account’s user permissions and settings or the electronic device being used.