Visit Status Icons

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Icons

Explained

Not Sent: A new job has been created and allocated to an engineer, but not yet deployed to the app.

New: The job has been deployed, but not yet received by the app.

Read: The job has been deployed, and has now been received by the app.

Accepted: The visit has been accepted by the engineer(s). They will begin to travel to the job in due course.

Travelling to a Job: The assigned engineer(s) is currently travelling to the job.

On Site: The assigned engineer(s) is now on-site and working on the job.

Job Completed: All visits and related tasks have been marked as completed by the engineer(s).

Aborted: The engineer(s) aborted their visit, with a reason.

Left Site: The engineer(s) has marked the job as Left Site, meaning they have not yet completed the job but are no longer at the address

Cancelled: The visit has been cancelled by the back office.

Rejected: The visit has been rejected by the engineer(s) for a specific reason.

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