JLD07: Engineer Performance

Engineer’s Visits Overview tab:

● Overall tab Filter - Data from the previous year start and till future based on Visit Start date
● Filters available
    ○ Visit Start Date
    ○ Visit End Date
    ○ Job Type
    ○ Job Category
    ○ Engineer Name
● Status Wise Visit Count - Engineer visit count based on visit status as Rejected, Completed and Accepted only.
● First Time Fix - First time fixed visit count per engineer. This table only reads the engineer visit count where the visit status is ‘Completed’ and no ‘Revisit Required Reason’ against it.
● Engineer Visit Table - Engineer visit status with generic visit and job information.

Engineer’s Profitability tab:

● Overall tab Filter - All time data
● Filter available
    ○ Engineer Name
● Engineer Cost VS Profitability - Cost Trend line (blue) shows cost per engineer whereas Profit trendline (Green) shows the profit (Sell - Cost) per engineer. Only Labour and Travel cost/sell are included.
● Busiest Engineer - Sum of engineer labour and travel duration. (Ordered by highest labour duration).