Mobile Release: 22nd December 2021
- 22 Dec 2021
- 2 Minutes to read
-
Print
-
PDF
Mobile Release: 22nd December 2021
- Updated on 22 Dec 2021
- 2 Minutes to read
-
Print
-
PDF
Please be aware that the mobile app features have been released for iOS and Android devices, but the changes will be rolled out in stages.
Release Topics
- Engineer Travel Restrictions
- Asset Reference Numbers
- SFG20 Non-applicable Option
Release Details
1. Engineer Travel Restrictions
Please note this feature is scheduled for release on 28th December.
- Engineers will be restricted from setting the status of a visit to travel if they have not yet completed an existing visit.
- A green checkbox on the System Setup page in the back office enables users to restrict engineer travelling to allow them to complete ongoing visits first.


2. Asset Reference Numbers
- There is now a field on the Asset screen in the Mobile app which allows users to add the Asset Reference Number.
- This field allows users to input numeric, alphabetic and special characters.
- If the asset has a reference number populated in the back office, this will also be populated in the mobile app.

3. SFG20 Non-applicable Option
- The Service Type Tasks screen has been redesigned.
- There is a new option for users titled ‘Non-applicable’ when completing SFG20 code. This new option has been implemented alongside the current pass and fail options.

General Improvements, Modifications & Bug Fixes
Bug Fixes
- An issue with the Start and End date not updating on completion has been fixed.
- An issue related to UI has been resolved where public and private notes were not showing properly on the Visit Details screen.
iOS Improvements, Modifications & Bug Fixes
Improvements and Modifications
- The Job Description on the Refcom Audit and F-gas Logbook screens has been shortened to 3 lines to enhance the UI.
- The UI of the Asset Description dropdown has been improved.
Bug Fixes
- An issue with the ‘At Home Time’ not being calculated has been fixed.
- An issue with the time format in the Leak Check section has been fixed.
- An issue with the Service Type status not updating has now been fixed.
- An issue with the Account Code not saving in the ‘Add Payment’ screen in the Invoice section has been fixed.
- A bug has been fixed where users were not able to add more images/files to an attachment while editing.
- An issue where the Part Library was set to default after users selected a Part Category has been fixed.
- An issue related to the UI of the visit listing screen while the "Accept All" bar was hidden on small screen iPhones e.g. iPhone 5C has been resolved.
- An issue with Appointment Date filters clearing has been fixed.
- An issue in Refcom with not being able to select engineers has been resolved.
- An issue with the Asset Condition section not showing on the Enterprise app has been fixed.
- A UI bug has been fixed where Job visit history was not updating properly after canceling a visit/job.
Android Improvements, Modifications & Bug Fixes
Improvements and Modifications
- The Payment Amount field while using Stripe will now be validated immediately when tapping on the ‘Pay’ button.
Bug Fixes
- An issue has been fixed where the Visit Details page was not loading correctly.
- An issue with Appointment Date filters being cleared when the user closes and reopens the app has been fixed.
- An issue has been fixed with the screen blinking when any item is tapped on.
- An issue with a missing page header on the Attachment page has been fixed.
Was this article helpful?