Mobile Release: 3rd January 2023
  • 09 Jan 2023
  • 1 Minute to read
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Mobile Release: 3rd January 2023

  • PDF

Article summary

Release Topics

  1. Support options from Mobile (Android & iOS)
  2. Show Global Discount added to an Invoice on Mobile (Android & iOS)

Release Details

1. Support options from Mobile (Android & iOS)

A new 'Contact Us' option has been added to the Menu page within the Mobile app

Mobile - Menu.jpeg

When this option is selected the Engineer will be able to select to contact our Support Team

Contact Us - Options.jpeg

Live Chat

To start a Live Chat the Engineer should tap on the 'Live Chat' option.

Contact Us - Live Chat.jpeg

To start a new Live Chat tap onto the 'Send us a message' option.

Contact Us - Live Chat - Conversation.jpeg

Direct Call

To start a Direct Call the Engineer should tap on the 'Direct Call' option.

Contact Us - Direct Call.jpeg

A prompt is displayed warning the Engineer that if he proceeds with a Direct Call that this will happen outside of the Mobile Application.

2. Show Global Discount added to an Invoice on Mobile (Android & iOS)

The Invoice details, shown on Mobile (dependant on the Engineers permissions) have been updated so that they will show any Global Discount added to an invoice from the Back Office system.

Mobile - Invoice Detail.PNG

Bugs

  • Bug fixes and performance improvements

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