Mobile Release: Week Commencing 1st July 2025

Features scheduled for release from 01/07/2025 via a staged rollout. This means that changes may not take effect on the mobile application (app) straight away but the latest version including the new changes can be manually downloaded from the App/Play store (Version 1.170.0 on both IOS and Android), if required. The functionality detailed will not be available in any version of the app until this date. However, please note that this is an ETA and may be subject to change.

Release Topics

1. Improved Mobile Time Tracking

Release Details

1. Improved Mobile Time Tracking

• As you may have seen in last week’s web release, we’re improving how action times are recorded for greater accuracy. The mobile app now reflects this too—capturing the exact moment an engineer taps an action, rather than when the form is completed.
• When the back office setting is enabled, time is logged the instant the engineer clicks an action (like "On Site"), even if they complete the form later. This gives a much more accurate view of what’s happening in the field.
• If they try to leave the form before completing it, a prompt will let them know that doing so will reset the recorded time.
• This change helps ensure job timelines are logged more accurately, based on real-world behaviour.

Bug Fixes

• Fixed an issue where hidden text boxes appeared on forms with image attachments, allowing users to type image names when they shouldn’t (iOS and general fix).

• Resolved a problem where missing internal notes on visits caused data to fail saving properly. The app now handles visits without notes correctly and avoids repeated sync attempts.

• Fixed an issue that caused some forms to fail to load, preventing users from completing them.

• The Today tab now correctly shows only today’s jobs. Previously, it included past and future visits, which caused confusion.

• Fixed a bug where images from mandatory photo forms were not showing in the Notes section, even though the form was completed and synced.

• Fixed an issue where images appeared stretched or distorted in the “6 Monthly Inspections Interceptors” form. Images now display with correct formatting.