Primary User

Introduction

Within Joblogic there are various User Types that can be set up (see here for setting up Staff), however there is one user which we call the Primary User. They will have administrative access to the system.

Their role and permissions cannot be changed; however, you can set other users up with similar access (Administrator role) if needed.

This guide will walk you through the process in getting the Primary User changed.

How to request a Primary User change?

You can change who the Primary User is assigned to, should roles or employees change.

If you require a Primary User change, you will simply need to send an email from the current Primary Users email to ‘support@joblogic.com’.

The email should contain the request to change the primary user stating the email of the new intended super user.

Once this email is received the support team will initiate the change and get back in touch with you.

Further Support

For further information or assistance on the above, contact our Support Team on 0800 326 5561 or email support@joblogic.com. Alternatively, our Customer Success Managers team can be reached by emailing customersuccess@joblogic.com

Publishing Details

This document was written and produced by Joblogic’s Technical Writing team and was last updated on the date specified above. Be aware that the information provided may be subject to change following further updates on the matter becoming available. Additionally, details within the guide may vary depending on your Joblogic account’s user permissions.